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Transforming Care Delivery in Eldercare Homes with a Human-Centered Connected Care Solution 

About Client & The Need

An established elder care provider set out to solve a familiar problem. 

Residents wanted to live independently, stay socially active, and not feel “medicalized” in their daily lives. Care teams, on the other hand, needed timely health insights, early warnings, and a way to respond quickly when something didn’t look right. Families wanted reassurance—without constant phone calls or visits. 

The challenge wasn’t just health monitoring. It was about connecting daily living, preventive care, and clinical support into one calm, unobtrusive experience. 

That’s where iOrbit’s Elder Care Solution powered by iTouch came in.

Client’s Challenge

Most existing solutions focused on just one layer: alarms, wearables, or clinical systems. What was missing was a connected care layer that worked quietly in the background and adapted to each resident’s needs. 

iTouch supports flexible care — from independent living to continuous monitoring — without disrupting daily life. 

iOrbit Approach

iTouch was deployed as a cloud-based elder care solution, integrated with the provider’s existing mobile app and cloud systems. 

Instead of forcing one-size-fits-all monitoring, iTouch enabled care bundles that could be matched to each resident’s health profile and comfort with technology. 

Sensors, wearables, medical devices, and mobile apps all came together on a single platform—designed to feel supportive, not intrusive. 

iTouch Care Delivery

1. Everyday Wellness Monitoring

For independent and semi-independent residents, iTouch supported wellness-focused monitoring: 

  • Occupancy and motion sensing to spot unusual inactivity 
  • Smart wearables for steps, sleep, and basic vitals 
  • Fall detection and SOS support 
  • Gentle medication reminders 

No screens to manage. No constant alerts. Just subtle signals when something changed.

2. Preventive and Continuous Health Monitoring

For residents with higher care needs, the solution scaled naturally: 

  • Periodic health checks using medical-grade devices 
  • Continuous monitoring with approved wearables 
  • Early risk indicators based on health patterns 

Care teams could see trends—not just numbers—helping them intervene early rather than react late.

3. Home-to-ClinicCare Continuity

iTouch connected care beyond the facility: 

  • In-house nurses accessed near real-time data without manual entry 
  • Clinic doctors monitored residents remotely through the iTouch app 
  • Visiting or consulting doctors could view data on demand 
  • Families received timely alerts and reassurance 

Health information followed the resident—from room to on-premises clinic to hospital-in-vicinity, when needed. 

 

Behind the scenes, iTouch handled the complexity of scalability, reliability and security: 

  • Secure cloud-based device and data management 
  • Intelligent alerts instead of constant notifications 
  • Privacy-first data handling aligned with regional regulations 

 

Outcome & Impact

  • Care teams noticed issues before they became emergencies 
  • Residents felt supported, not watched 
  • Nurses spent less time recording data and more time caring 
  • Families gained confidence without micromanaging care 
  • Providers created a single care experience across home, clinic, and hospital 

Why iTouch for Elder Care Community Providers 

iTouch is built for environments where care must be continuous, human, and dependable. 

  • Designed for mixed-resident profiles and real-life aging 
  • Works across wellness, preventive care, and clinical monitoring 
  • Connects devices, people, and care settings without friction 
  • Cloud-native, secure, and regulation-ready 
  • Supports hybrid care models - aging-in-place and community care, combining on-site caregivers and nearby hospitals